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Engage a team of highly experienced HR advisors and consultants on all employee matters.
We understand the unique challenges small to medium-sized businesses face in managing their most valuable asset – people. Our tailored HR services are designed to address your specific needs, from resolving ongoing performance issues to improving retention, ensuring legal compliance, and developing future leaders. Partner with Inject to focus on confidently and profitably growing your business.
Dealing with ongoing behavioural or performance issues and not knowing how to properly work through them can cause stress for business owners and managers. Our on-call HR team provides advice on performance concerns, misconduct, and staff conflicts via phone and email. You will be assigned a dedicated HR consultant who you can phone call as your HR provider when there’s employee behaviour you need help addressing, or an underperformance matter. In addition, unlike other HR advice providers, when you work with us you’re not contacting a call centre, you’ll work closely with a dedicated HR team that understands your business inside out. Having a team on-call also importantly saves your time and energy in dealing with staff issues yourself, allowing you to focus work on higher-value activities such as profitably expanding your business’s operations.
Employees in small and medium businesses may leave because they feel there are other opportunities elsewhere. As a manager with competing priorities and limited time, you might then feel like you’re put on the” back foot” because of their decision, being forced to reinvest into hiring their replacement or having wasted valuable time into career development programs that went nowhere. We develop career development pathways that help clarify your staff on the opportunities within the company and train them in the leaders’ way of working – freeing up your time to grow the business. We map career paths for all staff, from new to established employees. This includes their current position in the business, where you envision them progressing in the future, and the steps to get there including timelines. Our development programs also consider any actions to address speed bumps that may appear along the way such as improving time management. As opposed to the ‘one-size-fits-all’ method of other HR advisory services, our career pathways are tailored to the different career streams within your business, making sure your staff are satisfied with their unique future trajectories and reducing the incidence of surprise resignations.
Business owners faced with unnecessary staff churn commonly see the daily activities of their managers and teams disrupted or significantly slowed, hurting both the timeliness of delivering to project deadlines and bottom-line profitability. We equip management with tools to proactively gain and act on individual employee feedback, addressing concerns like recognition, development, and pay before they lead to resignations. In addition to conducting exit interviews for you, our HR services team gathers feedback from your existing team, listens to new starters, provides a monthly one-to-one framework between managers and employees, and conducts staff surveys, reducing the incidence of surprise resignations. These methods support managers to appropriate solutions tailored to that employee specifically, as opposed to other HR service providers providing general staff feedback which leads to solutions that don’t address the ‘real’ problem. Through our proactive retention strategies, unsustainable staff turnover that can leave both the owner and their managers on the back foot can be minimised.
As your business grows, it’s important to provide existing employees who have the potential for leadership with the chance to develop the required skills. This motivates your most valuable staff to stay and perform in your business, minimising unnecessary staff churn and freeing up you and your senior leaders’ valuable time to focus on the higher-value strategy. We first consult with you and management to identify the people who are best suited to become future leaders. After this, we capture the knowledge of existing high-performing leaders and put this into a tailored program, consulting with you and management to see what works best for your business and what doesn’t. These employees can expect to receive leadership training through workshops and real-world case studies. In addition, our training helps employees poised for leadership better drive performance towards important profitability KPIs and handle complex challenges such as staff performance issues. We also train staff on conducting meetings and interviews for new hires with impact so that only key points are communicated – transitioning even more of your lower-value responsibilities to others as they enter their new roles.
When your business is growing rapidly, it can be easy for your team to lose focus on the key outcomes that truly matter for your business. As opposed to developing a long list of unachievable and unmeasurable goals that can cause staff to be focused on the wrong things, we help you focus on key measures that drive performance and motivate your team. We work side-by-side with your managers and staff in regular email, phone and in-person check-ins to clearly pinpoint these core outcomes and then support them to identify the right processes to achieve them and follow up with any reviews, tweaks and actions to get back on track. Clarity on what the important goals for your business are helps your staff get on the same page as its leaders. Importantly, it also allows leadership to step back from the nitty-gritty work of the business, as opposed to cleaning up your teams’ mess when re-aligning away from unclear KPIs.
Streamlined salary management not only helps to minimise uncomfortable pay discussions that appear between employees and employers, but also safeguards you from your staff ‘job hopping’ to shinier opportunities. We use a systematic and proactive approach for salary increases based on set pay ranges to minimise ad hoc pay raise requests before they appear. Structured to be tailored to the business, our HR support team first consults with management and owners to understand the salary bands of their business on initial engagement and then aligns them to employee remuneration standards. After this, our salary management plan defines how your employee will get to the next level of pay, timeframes, and any actions to get them back on track towards the higher salary band if they fall behind or underdeliver on performance. Proactively setting salary bands safeguards you and management against reactive staff pay raises and resignations if they don’t get a raise, meaning employees will be less likely to leave for competitor opportunities that can leave you on the back foot and out-of-pocket.
Business owners may not be equipped with the knowledge to deal with compliance matters, or be concerned about how to address them. You know you have a responsibility to be compliant with the law as an employer but are unsure of how to check you’re ticking the right boxes with guidelines that change daily. Our professionals actively work with your managers in 1:1 meetings, offering tailored HR compliance guidance. While other HR management companies will only provide you with a ‘one-size-fits-all’ pre-prepared set of templates, we provide you with the peace of mind that the risk and compliance solutions we’ve developed for you and your employees are up to date with the latest changes in legislation. We also help you develop essential workplace policies around common compliance matters such as sexual harassment, bullying and working unnecessary overtime so that you and your staff can understand how to reasonably approach situations and avoid making wrong (and costly) steps. Alongside regular personal updates and education on relevant legal changes and solutions to bridge knowledge gaps, our HR services team helps to safeguard your company from potential fines and lawsuits. Our expert-backed compliance guidance protects both your reputation and profitability, ensuring peace of mind.
At Inject, we understand that managing the day-to-day HR tasks can be overwhelming for businesses, especially small to medium-sized enterprises that might not have a dedicated human resources manager.
Our team of HR professionals is here to take this burden off your shoulders, offering comprehensive HR services that align with your business goals and HR strategy. Inject provides a full spectrum of HR management services tailored to meet the unique needs of your business. From performance management systems to talent acquisition, our HR support solutions are designed to optimise your HR department and drive efficiency across your organisation.
By outsourcing your HR to Inject, you gain access to a wealth of expertise and a suite of services designed to enhance your HR process and support your business success.
To gain access to HR expertise, reduce operational costs, and focus on their core business activities.
They streamline HR operations, ensure compliance, and enhance employee engagement and performance management, contributing to overall business success.
For the specialised expertise, cost savings, and operational efficiency it offers, allowing businesses to focus on growth and strategic objectives.
The need for specialised HR support skills, cost reduction, efficiency improvements, and the strategic decision to focus on core business functions.
Talent acquisition focuses on strategic hiring for long-term business success, while human resourcing encompasses broader HR functions including hiring, training, and compliance.
Outsourcing is ideal for flexibility and accessing a wide range of HR expertise without the overhead of a full-time HR department, especially for small and medium businesses.
Discover how Inject’s HR services can support your day-to-day operations and profitably grow your business today.
Contact Inject for a personalised consultation, and let our HR experts tailor our services to meet the unique challenges and opportunities of your business.
